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Include your device model, operating system version, what you expected and what happened. A Support ID can help locate an account; never send passwords or recovery credentials.
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How can we help?
Hearth & Banner is still in development. Private testers can contact us now about game issues, sign-in problems or their personal information.
Privacy & data
Read about website hosting, PlayFab and Google sign-in, Sentry diagnostics and your rights. Deletion requests are available for guest and Google-linked accounts.
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For current work and public testing information, follow the development journal.
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Check the current availability of Hearth & Banner services and whether we are aware of any disruption.
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