When accounts become available
This page will provide a clear request route and explain how identity is verified, which records are deleted, which records must be retained, and how long the process normally takes.
Existing private testers
If you received direct access from Rustic Ruby Games, reply through the same verified channel used to provide access or email hello@hearthbanner.com and ask for deletion. Do not include a password or authentication secret.
What happens next
We will confirm the scope of the request, verify that it came from the account holder, and provide a completion or retention explanation through the verified channel.